Website Security Statement / Website Privacy Practices
We are committed to maintaining our website as a useful and user-friendly communications resource for our customers. Naturally, security of personal information is a significant concern to all of our online customers.
The security of the communications between your computer and our servers is protected using cryptography. Cryptography scrambles messages exchanged between your browser and our server. When you log-in to our website using your password, your browser establishes a secure session with our server. The secure session is established using a protocol called Secure Sockets Layer (SSL) Encryption. This protocol requires the exchange of what are called public and private keys. Keys are random numbers that are only known between your browser and our server. After the keys are exchanged, your browser will use the numbers to scramble (encrypt) the messages sent between your browser and our server. Both sides require the keys because they need to de-scramble (decrypt) the messages when they are received. The SSL protocol, not only encrypts your data, but also prevents another browser from impersonating your browser, or altering any of the information sent. You can tell whether your browser is in secure mode by looking for the secured lock symbol at the bottom of your browser window and noticing that the URL (web site address) changing from http to https.
Specific Website Data Privacy Practices
While Visiting our Website
When you visit our website, we will collect some information about your visit. This includes statistics collected by our Web servers through "log files". These statistics include a record of web pages that your browser requested, files that were downloaded, form entries that were submitted and other data specific to your visit.
When you visit our site, we gather anonymous statistics in order to monitor our services and improve our website. We use Google Analytics cookies to collect information about your visit, which includes location, browser, device, and date and time of the visit. The information stored in Google Analytics uses a randomly generated client ID and is not personally identifiable.
We use technical cookies that are necessary for the website to function properly.
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of the linked Web sites and encourage you to fully review those third parties' privacy and security statements, because they may differ from ours.
A 2nd Cup has several online forms (i.e.: contact us, job application, volunteer interest, catering request, and space rental) to better serve the needs of our visitors. We collect personal information you provide us such as name, address, and other information when you submit a form on our website.
Personal information provided by a user via any of the organization's online forms is used by A 2nd Cup only to process the visitors's request. All information that passes between A 2nd Cup's website and the user's computer is encrypted to protect the user's privacy.
Personal information transmitted to A 2nd Cup may be used by our staff to respond to inquiries or information or to improve the service that A 2nd Cup provides. Since email communication may not be secure against interception by unauthorized individuals, users should seek alternatives to email when it is necessary to provide sensitive or personal information. Likewise, A 2nd Cup will not transmit sensitive or personal information when communicating via email.
What this policy covers:
This policy covers "non-public personal information," which is called "personal information", in this policy. This means personally identifiable information that A 2nd Cup, obtains about you in providing services to you. It does not cover information not identified with any individual website visitors.
Where we may collect personal information about you:
- From your form submissions;
- From your online orders;
- From cookies on our web site
Third parties to whom we may disclose personal information about you for the purpose of conducting our business with you:
- We may disclose information about you as required or allowed by law. Examples of general circumstances under which we may disclose information about you include but are not limited to:
- When necessary to provide services that you request;
- When necessary to conduct our business or protect the security of funds and information;
- When requested by our auditors, legal advisors, insurers, and regulatory agencies;
- If required to do so by law, such as when we receive a court order, levy, subpoena, or other valid legal process;
- If you give us written permission.
Specific examples of types of third parties to whom we disclose personal information as described above include but are not limited to:
- Third party vendors that assist us with providing or marketing services, such as email services, shipping processors, and payment processors
Other information disclosure and use:
We do not share information with non-affiliated third parties except as outlined in this policy. If we enter into an agreement to promote the products or services of a third party who is not a joint marketing partner, we do so in a way that we maintain control of visitor and customer information. The third party will receive non-public personal information about you only if you give us permission to release the information by requesting the product or service, or if you release the information directly to the third party when you become their customer.
Our maintenance of the privacy and security of your information:
A 2nd Cup staff, management and volunteers are trained to keep customer information strictly confidential. When appropriate and necessary to protect your privacy, we require third parties to whom we release personal information to agree in writing to maintain appropriate physical, procedural and electronic safeguards to protect the information and to limit their use and disclosure of personal information to purposes that we authorize. Within the organization, we maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your personal information.
Mobile/Cellular Contact Policy
By providing us with a telephone number for a mobile/cellular phone or other wireless device(s), you are expressly consenting to:
Receiving communications – including but not limited to text messages, prerecorded or artificial voice message calls, and calls made by an automatic telephone dialing system - from us. You certify that you are the owner of the contact number or are authorized to grant A 2nd Cup consent to contact you at the number provided. This express consent applies to each such telephone number that you provide to us, or that we obtain, now or in the future and permits such calls regardless of their purpose. Calls and messages may incur access fees from your mobile/cellular provider.
You should retain a copy of this Agreement (and any information that A 2nd Cup provides you regarding changes to this Agreement) for as long as you maintain your account with us.
Our right to change this policy: